- Under the "Guest Management" section, click on the "Guests"
- Locate the Guest
- Use the search function to search by Full Name, Email Address or scroll through the list to find the Guest whose details you need to edit.
- Click on the Guests name to open their detailed information.
- Edit Guest Information
- On the Guest's profile page, click on the corresponding button to edit that sections details
- You can modify or add new details to the Guest profile, such as:
- Contact Information (phone number, email address, mailing address)
- Vehicle Details
- Notes or Special Instructions
Click the "Save" button to save the changes to the Guest profile.
It's important to keep Guest information up-to-date and accurate to ensure effective communication, personalized service, and compliance with any legal or contractual requirements (especially for long-term guests). Regularly reviewing and updating customer details can also help streamline future reservations and interactions.
By following these steps, you can easily edit and enhance customer profiles in OpenCampground, ensuring that you have the most current and relevant information for each guest.