Email Setup

Email Setup

OpenCampground allows you to configure your email system to send custom email notifications, such as reservation confirmations, updates, cancellations, and feedback requests. To set up email configurations, follow these steps:
  1. Go to Admin section
  2. Click on "Email" tab
  3. In the Email Configuration section, you'll need to provide the following SMTP (Simple Mail Transfer Protocol) settings:
    1. Mail Sender Address (e.g. youremail@gmail.com)
    2. Reply- To Address (the email address that you want your guests to reply to)
    3. Mail CC Address (Carbon copy. Recipients are sent a copy of the email)
    4. Mail BCC Address (Blind carbon copy.  Recipients won’t be able to see that someone else has been sent a copy of the email)
  4. Save Changes
By configuring email settings in OpenCampground, you can streamline communication with your guests, providing them with timely and personalized notifications throughout the reservation process. Effective email communication can enhance the overall guest experience and reduce the need for manual follow-ups or inquiries.



    • Related Articles

    • Configuring Email Message Templates

      Email templates in OpenCampground are powerful tools that streamline your communication with guests and enhance their overall experience. By setting up and customizing these templates, you can enjoy several key benefits: Consistency: Ensure all ...
    • CardConnect Setup

      OpenCampground is proud to offer a seamless payment solution through our partnership with CardConnect. This direct payment integration allows our customers to easily accept credit card payments for both online and in-office reservations, streamlining ...
    • How to View Groups and its' Members

      What's a Group? A Group is when an Organizer books multiple sites for a set of campers staying together (like family reunions or youth camps). View Your Groups Go to Settings Click "Groups" Click "Show Groups" to see: Group Name Spaces Booked ...
    • Managing Seasons

      Seasons are a powerful tool in OpenCampground that allow you to optimize your pricing strategy and manage your campground more efficiently throughout the year. By setting up seasons, you can enjoy several key benefits: Flexible Pricing: Easily adjust ...
    • Setting up Online Reservation Details

      Before guests can book your site, they need key information to make informed decisions. Complete details help guests: Know exactly what to expect Understand your rules and policies Find your location easily Make confident booking decisions Avoid ...