How to Add Admin and Support Users
Overview
When you need to add new people to use the system, you can follow these simple steps. Remember, only Admins can add new users. This guide will show you how to add both regular Support users and Admin users.
Step-by-Step Instructions
- Log in to your account
- Make sure you are logged in as an Admin
- Go to Manage Users
- Look for the "Manage Users" button or section
- Click on it to see all current users
- Add a new user
- Click on the "Add New Users" button
- Type in the email address for the new user
- Choose user type
- If you want this person to be an Admin, check the box next to "Admin"
- If not checked, they will be a regular Support user
- Create a password
- Type in a password that follows the password rules
- Type the same password again to make sure it's correct
- Complete the process
- Click the "Add" button to create the new user
- Share the login information
- Give the new user their email address and password
- Tell them they can now log in to the system
Remember: Only Admins can add new users to the system!
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