Reservation Terms

Reservation Terms

Here is a list of popular terms related to guest reservations.

  1. Booking: The act of making a reservation for a campsite or RV spot.
  1. Arrival Date: The day the guest is scheduled to check in and begin their stay.
  1. Departure Date: The day the guest is scheduled to check out and end their stay.
  1. Site Preference: A guest's choice for a specific location or type of campsite within the property.
  1. Guest Profile: A record of a guest's information, including contact details and preferences, often used for repeat visitors.
  1. Deposit: An initial payment made to secure a reservation, typically a percentage of the total cost.
  1. Balance Due: The remaining amount a guest needs to pay, usually settled upon arrival or departure.
  1. Reservation Number: A unique identifier assigned to a reservation for easy reference.
  1. Cancellation: The act of terminating a reservation before the arrival date.
  1. Group Booking: A reservation made for multiple sites or units, often for families or organizations.
  1. Add-ons: Extra services or amenities that can be added to a reservation, such as firewood or equipment rentals.
  1. Rate Plan: The pricing structure applied to a reservation, which may vary based on season, length of stay, or promotions.
  1. Availability Calendar: A tool showing which dates and sites are open for booking.
  1. Booking Channel: The method or platform through which a reservation is made (e.g., website, phone, third-party site).
  1. Guest Itinerary: A summary of the reservation details provided to the guest, including dates, costs, and any additional information.
  1. Early Check-in: When a guest arrives and is allowed to occupy their site before the standard check-in time, sometimes for an additional fee.
  1. Late Check-out: When a guest is permitted to stay beyond the standard check-out time, often for an extra charge.
  1. Reservation Hold: A temporary block on a site allowing a guest time to complete their booking without the risk of losing it to another reservation.
  1. Waiting List: A list of guests hoping to secure a reservation if a cancellation occurs for their desired dates.

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