What are Integrated Payments?

Integrated payments refer to a system where payment processing is seamlessly incorporated into your OpenCampground software. This integration offers several benefits:

• Streamlined operations: Process payments directly within the software you use to manage your campground.

• Reduced errors: Eliminates manual entry of payment information, minimizing mistakes.

• Improved cash flow: Faster processing times mean quicker access to your funds.

• Enhanced customer experience: Provides a smooth, professional checkout process for your Guests.

Merchant Account

What is a Merchant Account?

A merchant account is a specialized type of bank account that allows businesses to accept payments via debit or credit cards. It acts as an agreement between a retailer, a merchant bank, and a payment processor for the settlement of credit card and/or debit card transactions.

Key features of a merchant account:

• Facilitates electronic payment processing

• Holds funds from credit card transactions

• Works in conjunction with a payment gateway to process transactions

• May come with fraud protection and chargeback management services

Who needs a Merchant Account?

Any business that wants to accept credit or debit card payments needs a merchant account. This includes:

• Physical stores

• E-commerce websites

• Mobile businesses

• Service providers

• Campgrounds and RV parks using software like OpenCampground

In today's digital age, having a merchant account is crucial for most businesses to meet customer expectations for payment flexibility.

How to get a Merchant Account

To obtain a merchant account, follow these steps:

To start the application, users must have either the Admin or Manager role. 

1. Log into OpenCampground
2. Click on Settings
3. Click on the tab "Payment Configuration"
4. Choose Priority Payments and click the button "Get a free merchant account"
   
5. Complete the Application
   
6. Once completed, OpenCampground will be notified and your property will be configured for payments
   

Here are some of things you'll need for the Merchant Account application

1. Company Information:

• Legal business name and DBA (if applicable)

• Business address (physical and mailing)

2. Legal Formation:

• Business structure (e.g., LLC, S-Corp, Sole Proprietor, Partnership)

3. Ownership Details:

• Names of all owners with 25% or more ownership

• Personal information for each owner: address, date of birth, Social Security Number

4. Bank Account Information:

5. Required Documentation:

• Business license or permit

• Articles of Incorporation or Organization (for corporations or LLCs)

6. Additional Information:

• Description of products or services offered

• Refund and return policy

• Customer service contact information

• Previous processing statements (if you've accepted card payments before)

The entire process typically takes 1-3 business days if all required information is provided promptly. Complex applications or those requiring additional documentation may take longer.

By setting up integrated payments with OpenCampground, you'll streamline your operations and provide a better experience for your campers. If you have any questions during the application process, don't hesitate to reach out to the OpenCampground support team.